---
title: "How do I keep a rebate from being refused? | LocoTap"
description: "Check it before the work, and keep every paper. An approved model, and nothing else kept: 5 ways they could lose it."
url: "https://locotap.com/learn/rebates"
---

# How do I keep a rebate from being refused?

Check it before the work, and keep every paper.

**For**

Help the customer claim a rebate, so the job costs them less.

**When**

Before you quote energy-saving work

## Try it

An approved model, and nothing else kept: 5 ways they could lose it.

Each step kept is one less reason for the rebate to say no.

Check the rebate before the order goes in.

## Worked out

| Step | Without it, they ask |
| --- | --- |
| Checked before buying | Did it need approval before the work? |
| An approved model | Is that model on the list? |
| The right installer | Does it need a registered installer? |
| A full receipt | Where is the receipt with the model on it? |
| Photos of it fitted | Can they show it was installed? |
| Sent in time | Did it go in before the deadline? |

## Easy to get wrong

- Starting before it’s approved.
- A receipt with no model or serial.
- Fitting a model that isn’t on the list.
- Sending it in after the deadline.

## The tool for it

**Rebates** The rebates a homeowner may get for the work, and the steps that keep them [About it](https://locotap.com/tools/rebate-finder) [Start free](https://locotap.com/sign-in?back=%2Fapp%2Flearn%2Frebates)

## Questions

**Who claims the rebate, me or them?**

It depends on the rebate. Some pay the owner, some the installer.

**Where do I find rebates?**

From energy companies, makers and governments. Search for the work and your area.

**Can I take the rebate off my price?**

Only if the rebate lets you. Check the rule where you work.

**Do rebates end?**

Yes, often without much warning. Check before every quote.

**What if it’s refused?**

Ask why in writing; a missing paper can often be sent late.

**Should my quote mention it?**

Yes: the price, the rebate, and what they pay after it.

**What photos do I keep?**

The unit fitted, its nameplate, and the old one taken out.

**Can I promise them the rebate?**

No. Say they may qualify, and show what you’ll send in.

Next · Agree it: [How much up front?](https://locotap.com/learn/deposit)