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What if they ask for more on the day?

Price it, write it down, and get a yes before you do it.

For
Turn extra work asked for on the day into a price they signed.
When
Any time the job grows past the quote

Try it

A 4,000 job with 3 extras at 250, none signed: 750 rests on a chat.

At risk = extras × what each costs, until each one is signed.

No extra work without a signed price.

Worked out

A 4,000 job, with extras at 250 each
Extras Added New total At risk unsigned
1 2504,250250
2 5004,500500
3 7504,750750
5 1,2505,2501,250

Easy to get wrong

  • Saying “no problem” and pricing it later.
  • A total that never shows the change.
  • Moving the date without saying so.
  • A yes in a text you can’t find.

The tool for it

Questions

Does a small extra need one?

Yes, if it costs you time or parts. Small ones add up across a job.

Can they agree by text?

A text is better than nothing; a signed change is better still.

What goes on a change order?

What changes, its price, any new date, and their yes.

What if they say no to the price?

Then you don’t do it, and the first quote stands.

What if I find damage nobody knew about?

Stop, show them a photo, price the fix, and get a yes.

Do I ask for more deposit?

For a big change with parts to buy, yes, the same way as the first.

Does it change the final bill?

Yes. The invoice shows the quote plus each signed change.

What if I do it for free?

Write it down at no charge, so they know it was a favour.

Next · On the jobHow do I keep track of every job?