Is a service plan worth selling?
Yes, when the yearly price beats what the visits cost.
- For
- Sell a yearly plan, so steady work and money come in before they call.
- When
- When you finish a repair or a service
Try it
40 homes at 180 a year, 2 visits costing 60 each: 2,400 kept a year.
Kept = homes × plan price − homes × visits × what a visit costs.
Price the plan above what its visits cost you.
Worked out
| Homes | Comes in | Visits cost | Kept |
|---|---|---|---|
| 10 | 1,800 | 1,200 | 600 |
| 25 | 4,500 | 3,000 | 1,500 |
| 40 | 7,200 | 4,800 | 2,400 |
| 100 | 18,000 | 12,000 | 6,000 |
Easy to get wrong
- A plan priced under its own visits.
- Visits promised and never booked.
- No reminder when it’s time to renew.
- Free repairs nobody priced in.
The tool for it
Questions
What goes in a plan?
The visits, what each one checks, and any discount on repairs.
Monthly or yearly?
Either. Monthly feels smaller to them; yearly is less to chase.
Who should I offer it to?
Everyone you just fixed something for. They know your work.
What if they cancel halfway?
Say on the plan what happens to the visits left and the money.
Do plan customers get repairs free?
Better a discount than free, so one big repair can’t sink the plan.
When do I book the visits?
Before the busy season, when you can choose the days.
How do I remind them to renew?
A month before it ends, with what the year’s visits found.
Is it worth it for a small business?
Yes: it fills quiet weeks, and repairs come out of the visits.