Why keep a snow log?
Because if someone slips, the log is your answer.
- For
- Keep a record of every visit that answers the question if someone falls.
- When
- At every visit, before you drive off
Try it
A log that only says what you cleared: 5 things you can’t show if someone slips.
Each line in the log is one question you can answer if someone falls.
Log the time, the salt and a photo, every visit.
Worked out
| In the log | Without it, you’re asked |
|---|---|
| When you came | When were you last there? |
| What you did | Did you clear the steps too? |
| Salt used | Did you salt the walkway? |
| The weather | Was it still snowing when you left? |
| A photo | Can you show what it looked like? |
| Who did it | Who was on that visit? |
Easy to get wrong
- Filling it in at the end of the week.
- No time on the visit.
- Photos with no time on them.
- No note of the weather after you left.
The tool for it
Questions
How long do I keep the log?
For years, as long as someone could still claim. Check the rule where you work.
Does the customer get a copy?
Send them the month’s visits with the bill.
What if it freezes after I leave?
Note the weather and the time you left; that’s why the log matters.
Do I log every visit?
Yes, even the short ones. The missing one is the one you’re asked about.
Does a photo need the time on it?
Yes. Your phone records it; keep the photo with the visit.
What if I can’t get there in a storm?
Log why and when you came, and tell the customer.
Does insurance ask for this?
Often, when there’s a claim. Ask yours what they want to see.