How do I keep a rebate from being refused?
Check it before the work, and keep every paper.
- For
- Help the customer claim a rebate, so the job costs them less.
- When
- Before you quote energy-saving work
Try it
An approved model, and nothing else kept: 5 ways they could lose it.
Each step kept is one less reason for the rebate to say no.
Check the rebate before the order goes in.
Worked out
| Step | Without it, they ask |
|---|---|
| Checked before buying | Did it need approval before the work? |
| An approved model | Is that model on the list? |
| The right installer | Does it need a registered installer? |
| A full receipt | Where is the receipt with the model on it? |
| Photos of it fitted | Can they show it was installed? |
| Sent in time | Did it go in before the deadline? |
Easy to get wrong
- Starting before it’s approved.
- A receipt with no model or serial.
- Fitting a model that isn’t on the list.
- Sending it in after the deadline.
The tool for it
Questions
Who claims the rebate, me or them?
It depends on the rebate. Some pay the owner, some the installer.
Where do I find rebates?
From energy companies, makers and governments. Search for the work and your area.
Can I take the rebate off my price?
Only if the rebate lets you. Check the rule where you work.
Do rebates end?
Yes, often without much warning. Check before every quote.
What if it’s refused?
Ask why in writing; a missing paper can often be sent late.
Should my quote mention it?
Yes: the price, the rebate, and what they pay after it.
What photos do I keep?
The unit fitted, its nameplate, and the old one taken out.
Can I promise them the rebate?
No. Say they may qualify, and show what you’ll send in.