What goes on a warranty?
What’s covered, for how long, and how to claim.
- For
- Hand over a warranty that answers its own questions on the day it’s needed.
- When
- When the job is done and paid
Try it
A warranty that only says how long: 5 questions it leaves them.
Each line on the warranty is one call you don’t get later.
Write what it covers, not just “warranty: yes”.
Worked out
| On the warranty | Without it, they ask |
|---|---|
| What’s covered | Is it the heater or just the fitting? |
| How long | Until when am I covered? |
| Parts and labour | Do I pay for the visit to fix it? |
| What voids it | What could cancel it? |
| How to claim | Who do I call when it fails? |
| Model and serial | Which heater is this for? |
Easy to get wrong
- “Fully guaranteed” with no dates.
- No model or serial on it.
- The maker’s cover mixed up with yours.
- No number to call when it fails.
The tool for it
Questions
How long should my warranty be?
Your own choice for your work, in years. The maker sets the parts.
What’s the difference between parts and labour?
Parts are the maker’s promise; labour is yours, to fix your fitting.
Do I have to give a warranty?
Some work comes with one by law. Check the rule where you work.
What voids a warranty?
Say it plainly: someone else working on it, no service, or misuse.
Do I register it with the maker?
Often, yes, soon after fitting. Do it for them and say so.
Who keeps the warranty?
Give them a copy and keep one with the job and the home.
Does it pass to a new owner?
Say whether it does. It helps them sell the house.
What do I do when they claim?
Check the paper, book the visit, and note what failed.